Frequently Asked Questions
Customer service
What is the turnaround for printing your calendar?
We have a quick turnaround - not more than 5 business days. Most of our calendars are ready within 4 business days. Approve your calendar by 6:00pm (on the evening before a business day) to begin the 5-day count the next morning.
When is the latest date I can print a calendar?
You can submit your calendar for print whenever you're ready. They will be ready to ship 5 full business days after you give the final approval.
In order for us to guarantee your calendars will be ready in time for Rosh Hashanah 5785 (Sept. 15, 2023), you will need to approve the final proof no later than 10:00pm EST on September 7, 2023.
What forms of payment do you accept?
We accept all major credit cards,
PayPal,
CashApp,
Venmo, or checks.
Is ordering restricted to Chabad organizations?
Not at all! While our initial calendar offering was created specifically for Chabad organizations, we now cater to all organizations, individuals and/or businesses including designing and publishing calendars for several diverse organizations and businesses.
Selling Ads
Do you have an AdSignup Form for selling ads?
Download
this Word Document that you can personalize to your requirements.
What sizes ads should I sell on the ad banner (top pages)?
See
Selling Ads.
How many empty calendar squares are there on the bottom pages?
See our
list of this years available squares.
In general, each month contains five rows of seven calendar squares, totaling 35 squares every month. The amount of empty squares is determined by how many days a particular month has (28 to 31), and what day of the week it begins and ends. Two or more empty (adjacent) calendar squares can be combined to widen the space. See our
Ads Setup list for this years available squares.
What format should I ask my advertisers to submit?
Your ads can be sent as a hi-resolution image 600 DPI in any of the major formats (.jpeg, .png., .tiff, eps. or PDF).
Preparing the Calendar
Do you also personalize calendars?
Sure! We offer graphic design services to prepare your calendar to print. Click
Professional Personalization for details.
Can I do the personalization in-house?
Absolutely! Several organizations find it more convenient to "self-personalize" their calendars.
This will walk you through our Self Personalization process. Generally, even if you or your team are only somewhat experienced with layout programs, it will be worthwhile to at least attempt to do this yourself. Our provided innovative system makes it relatively simple for practically anyone to successfully do it. We will provide a compressed template folder with everything you need to prepare the calendar yourself, including simple instructions with screenshots, and inserted halachic times, etc. Click
Self Personalization which will walk you through our Self Personalization process.
What happens after the personalization is finished?
We email you a low-res PDF of your calendar with your ads, photos, wishes, zmanim included for your review and approval. (If you chose “self-personalization,” follow the instructions in
“Finishing your calendar” to get your calendar files to us so we can send you a PDF.) When you are satisfied with your calendar and you submit for approval, we send your files to be printed.
Last updated on February 12th, 2024